A Hilton hotel employee in New York welcomes an American guest, helps with his luggage, and learns that he has come to the city for fun rather than business.
王小姐在希尔顿酒店的一天
王小姐在纽约的希尔顿酒店工作,她每天都很忙,也很喜欢自己的工作。
她的工作是欢迎客人,帮他们拿行李,然后带他们去房间。她说,做这个工作可以认识很多不同的人。
今天,一位美国客人来到酒店。他会说一点儿中文,王小姐很高兴,就用中文跟他说话。
王小姐问他:“您是第一次来纽约吗?来出差还是来旅游?”客人说,这是他第一次来,他不是来出差的,是来玩儿的。他还说,他想去很多地方看看。
王小姐告诉他,纽约有很多好玩儿的地方,比如公园、博物馆和商店,他一定会喜欢。她说:“大堂在前面,请跟我走,我先帮您把行李放到房间。”客人很感谢她,觉得这家酒店的服务真的很好,以后还想再来住。
Wáng xiǎojiě zài Xī’ěrdùn jiǔdiàn de yì tiān
Wáng xiǎojiě zài Niǔyuē de Xī’ěrdùn jiǔdiàn gōngzuò, tā měitiān dōu hěn máng, yě hěn xǐhuan zìjǐ de gōngzuò.
Tā de gōngzuò shì huānyíng kèrén, bāng tāmen ná xínglǐ, ránhòu dài tāmen qù fángjiān. Tā shuō, zuò zhège gōngzuò kěyǐ rènshi hěn duō bùtóng de rén.
Jīntiān, yí wèi Měiguó kèrén láidào jiǔdiàn. Tā huì shuō yìdiǎnr Zhōngwén, Wáng xiǎojiě hěn gāoxìng, jiù yòng Zhōngwén gēn tā shuō huà.
Wáng xiǎojiě wèn tā: “Nín shì dì yī cì lái Niǔyuē ma? Lái chūchāi háishi lái lǚyóu?” Kèrén shuō, zhè shì tā dì yī cì lái, tā bú shì lái chūchāi de, shì lái wánr de. Tā hái shuō, tā xiǎng qù hěn duō dìfang kàn kan.
Wáng xiǎojiě gàosù tā, Niǔyuē yǒu hěn duō hǎowánr de dìfang, bǐrú gōngyuán, bówùguǎn hé shāngdiàn, tā yídìng huì xǐhuan. Tā shuō: “Dàtáng zài qiánmiàn, qǐng gēn wǒ zǒu, wǒ xiān bāng nín bǎ xínglǐ fàng dào fángjiān.” Kèrén hěn gǎnxiè tā, juéde zhè jiā jiǔdiàn de fúwù zhēnde hěn hǎo, yǐhòu hái xiǎng zài lái zhù.
Miss Wang’s Day at the Hilton Hotel
Miss Wang works at the Hilton hotel in New York. She is very busy every day, but she also really likes her job.
Her job is to welcome guests, help them with their luggage, and then take them to their rooms. She says that doing this job lets her meet many different people.
Today, an American guest arrived at the hotel. He could speak a little Chinese, and Miss Wang was so happy that she spoke to him in Chinese.
Miss Wang asked him, “Is this your first time coming to New York? Are you here on business or for travel?” The guest said this was his first time here—he wasn’t here for business, he was here to have fun. He also said he wanted to visit many places and take a look around.
Miss Wang told him that New York has many fun places, such as parks, museums, and shops, and that he would definitely like them. She said, “The lobby is up ahead, please follow me, I’ll first help you take your luggage to the room.” The guest was very grateful to her and felt that this hotel’s service was truly excellent—he wanted to stay here again in the future.
音频
Audio recording for this story will be available here.
| Word | Pinyin | Meaning |
|---|---|---|
| 欢迎 | huānyíng | welcome |
| 来到 | láidào | to arrive at / to come to |
| 希尔顿 | Xī’ěrdùn | Hilton (hotel) |
| 会 | huì | to be able to / can |
| 一点儿 | yìdiǎnr | a little bit |
| 帮 | bāng | to help |
| 您 | nín | you (polite) |
| 拿 | ná | to take / to carry / to pick up |
| 行李 | xínglǐ | luggage |
| 第一次 | dì yī cì | the first time |
| 纽约 | Niǔyuē | New York |
| 出差 | chūchāi | to go on a business trip |
| 还是 | háishi | or (in questions) |
| 旅游 | lǚyóu | to travel / to go traveling |
| 玩儿 | wánr | to play / to have fun |
| 好玩儿 | hǎowánr | fun / interesting |
| 地方 | dìfang | place |
| 很 | hěn | very |
| 大堂 | dàtáng | lobby |
| 在 | zài | at / to be located at |
| 前面 | qiánmiàn | front / in front |
| 请 | qǐng | please |
| 跟 | gēn | with / to follow |
还是 (háishi) — “or” in questions
还是 links two alternatives inside a question, asking the listener to choose one.
来出差还是来旅游?
是…的 construction for emphasizing purpose
是…的 emphasizes the purpose or manner of an action that has already happened.
他是来玩儿的。
把 (bǎ) construction for moving an object
把 moves the object before the verb to emphasize what happens to it.
我帮您把行李放到房间。
No idiomatic expressions in this story.
Hotel Hospitality in China
In Chinese hospitality culture, hotel staff often use 您 (nín), the polite form of “you,” when addressing guests. Greetings such as 欢迎 (huānyíng, “welcome”) and offers of help with luggage are common ways staff show respect and attentiveness, especially toward first-time visitors to a city.