电子邮件与电话沟通 – Email and Phone Communication

diànzǐ yóujiàn yǔ diànhuà gōutōng

Xiǎo Lǐ gāng xuéhuì xiě diànzǐ yóujiàn, dàn tā zǒng shì bú tài huì yòng diànhuà gōutōng. Jīntiān, tā xūyào gěi kèhù Wáng jīnglǐ fā yī fēng yóujiàn.

Tā dǎkāi diànzǐ yóujiàn, xiān tiánxiě shōujiànrén de dìzhǐ. Shōujiànrén xiě cuò le kě bùxíng. Jiēzhe, tā shūrù zhǔtí: “Guānyú hétong xiūgǎi de tǎolùn”. Zhǔtí yào qīngchu, zhèyàng shōujiànrén yī yǎn jiù néng míngbai. Tā hái jiā le yī gè fùjiàn, fùjiàn shì xiūgǎi hòu de hétong. Fājiànrén dāngrán shì tā zìjǐ.

Xiě wán diànzǐ yóujiàn, Xiǎo Lǐ yòu gěi Wáng jīnglǐ dǎ diànhuà. Diànhuà lǐ, tā xiān shuō: “Wáng jīnglǐ, wǒ gāngcái gěi nín fā le diànzǐ yóujiàn, zhǔtí shì hétong xiūgǎi. Qǐng nín chákàn fùjiàn. ” Wáng jīnglǐ shuō: “Hǎo de, wǒ kàn dào le fājiànrén shì nǐ. Fùjiàn wǒ mǎshàng kàn. ” Xiǎo Lǐ bǔchōng: “Rúguǒ fùjiàn yǒu wèntí, qǐng suíshí gàosu wǒ. ”

Guà duàn diànhuà hòu, Xiǎo Lǐ jiǎnchá le shōujiànxiāng. Tā fāxiàn zìjǐ shǎo xiě le yī gè shōujiànrén, yúshì gǎnjǐn xiūgǎi diànzǐ yóujiàn, chóngxīn fāsòng. Zhè cì, tā zǐxì jiǎnchá le zhǔtí hé fùjiàn, quèbǎo méiyǒu wèntí. Tā xiǎng: “Xiě diànzǐ yóujiàn hé dǎ diànhuà, dōu yào zhùyì shōujiànrén hé fājiànrén de xìnxī. Fùjiàn yě yào zhèngquè. ”

Cóngcǐ, Xiǎo Lǐ xuéhuì le liǎng zhǒng gōutōng fāngshì. Tā měi cì fā diànzǐ yóujiàn dōu xiān quèrèn shōujiànrén, zài xiě qīngchu zhǔtí, zuìhòu tiānjiā fùjiàn. Dǎ diànhuà shí, tā yě huì tíxǐng duìfāng chákàn diànzǐ yóujiàn. Zhèyàng, gōngzuò yuè lái yuè shùnlì.

Email and Phone Communication

Xiao Li just learned to write emails, but he is not very good at communicating by phone. Today, he needs to send an email to client Manager Wang.

He opens the email, first fills in the recipient’s address. It won’t do if the recipient is wrong. Then, he enters the subject: ‘Discussion on contract modification’. The subject should be clear so that the recipient can understand at a glance. He also adds an attachment, which is the revised contract. The sender is of course himself.

After writing the email, Xiao Li calls Manager Wang. On the phone, he first says: ‘Manager Wang, I just sent you an email with the subject of contract modification. Please check the attachment. ‘ Manager Wang says: ‘Okay, I see the sender is you. I’ll look at the attachment right away. ‘ Xiao Li adds: ‘If there is any problem with the attachment, please let me know at any time. ‘

After hanging up, Xiao Li checks his inbox. He finds that he missed one recipient, so he quickly modifies the email and resends it. This time, he carefully checks the subject and attachment to make sure there are no problems. He thinks: ‘When writing emails and making phone calls, you need to pay attention to the recipient and sender information. The attachment must also be correct. ‘

From then on, Xiao Li learned two communication methods. Every time he sends an email, he first confirms the recipient, then writes a clear subject, and finally adds the attachment. When making phone calls, he also reminds the other party to check the email. In this way, work becomes smoother and smoother.

音频

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